IT Pro Expert
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Business IT, security and networks handled properly.

An established specialist IT support company and MSP that can take care of every technical aspect of your business — on low-cost month-to-month contracts, with no long-term commitment.

Talk to a senior engineer — no call centres, and no waiting days for the next level of support.

Where we work London, Kent & Sussex, the United States, and worldwide by remote support
Engagement Month to month, no long-term commitment
Support A senior engineer, not a call centre
Built on Microsoft · Ubiquiti · ThreatDown · Proton

IT support, cyber security, networking and cloud — all in one place

Trust, security and expertise are why customers choose us. Pick the service you need, or call once and we'll cover the rest.

IT support

A full-stack MSP experience for small business, corporate, legal, healthcare, schools and enterprise.

Cyber security

Advanced security, forensics and breach response from people who know the field.

CCTV & UniFi Protect

Secure camera systems built on the Ubiquiti UniFi ecosystem.

Data recovery

A specialist forensic and internal data recovery lab for the jobs others can't do.

Microsoft 365 migration

Cloud, storage and Office 365 support, moved over without the drama.

Business VoIP

Business VoIP and telephone systems that just work.

Websites

Server and website hosting, cloud services and infrastructure management.

Network installation

Ubiquiti UniFi network installation specialists.

20+years in service
99.9%customer retention
1,200+businesses served worldwide
200+unique tech specialities

Highly experienced, security-focused and privacy-first

Over 20 years of dedicated service to companies around the world, with 99.9% of our customers retained across that time and more than 1,200 businesses served worldwide.

We are highly security focused and we respect your privacy.

IT Pro Expert engineers working on business IT security and data privacy

Hire an IT consultant

Over 200 unique tech specialities, from networking and cyber security to cloud, telephony and recovery. The full skills list is worth a look before you call.

View the skills list

Why business owners choose IT Pro Expert

We support other IT companies with complex technical issues, custom software, forensic cases and advanced cyber security. We also publish installation and troubleshooting guides for a range of undocumented issues, and with over 200 unique tech specialities we manage a wide variety of projects and services globally.

Systems you own

We build solutions on off-the-shelf hardware with no vendor lock-in and no unnecessary per-device subscriptions.

Honest about the trade-offs

Many traditional brands struggle with vulnerabilities or rely on costly subscription models that add little value. We'll tell you plainly.

Senior engineers, not a call centre

Fast support without dealing with multiple agents or waiting days for the next level of engineer.

No long-term contracts

All of our services are available month to month, except in rare circumstances. Good service is what keeps customers.

No matter what technical solution you require — one call solves it.

Who we support: small business, corporate, legal, healthcare, schools and enterprise

We take care of all your IT-related services on month-to-month contracts that require no commitment — a full-stack MSP experience across every sector we work in. If you already have an on-site dedicated IT team, we can offer complementary IT support, services and training.

  • Small business — every technical aspect of the business handled, without an in-house IT department.
  • Corporate — full-stack MSP support across networks, security, cloud and telephony.
  • Legal — security-focused, privacy-first IT for firms that handle sensitive client material.
  • Healthcare — the same security-led approach applied to patient data and clinical systems.
  • Schools — networks, cameras, access control and support built on kit the school owns.
  • Enterprise — complex projects, custom software and advanced cyber security work.

Where we work: London, Kent and Sussex, the United States and worldwide

London, Kent & Sussex

On-site work across the South East — network and CCTV installations, hardware and hands-on support.

United States

The same MSP, security and cloud services delivered to US businesses by Ravtic LLC.

Global remote support

Wherever your team sits, remote support and project work run through one point of contact.

Why we build on the Ubiquiti UniFi ecosystem

For security and reliability, we aim to use Ubiquiti's UniFi ecosystem exclusively for our networking, security, camera, NAS, IoT, access control and AI detection needs. While many traditional brands struggle with vulnerabilities or rely on costly subscription models that offer little added value, Ubiquiti consistently delivers secure, low-cost and easy-to-use solutions that outperform the competition.

Microsoft AI Cloud Partner badge for Ravtic LLC, trading as IT Pro Expert

Technology partners we build on

Official Microsoft AI Cloud Partners and Developers. Alongside Microsoft we build on Ubiquiti, ThreatDown and Proton — platforms chosen because they hold up in the real world.

No other IT company provides the kind of security and knowledge that we offer with one call.
— IT Pro Expert

Common questions about our IT support

Do I have to sign a long-term IT support contract?

No. All of our services are available month to month, except in rare circumstances. There is no long-term commitment — good service is what keeps customers, not a contract.

Will I speak to a senior engineer?

Yes. You deal with a senior engineer directly rather than a call centre, so there is no working through multiple agents or waiting days for the next level of support.

Can you work alongside our in-house IT team?

Yes. If you already have an on-site dedicated IT team, we provide complementary IT support, services and training. We also support other IT companies with complex technical issues, custom software, forensic cases and advanced cyber security.

Do you support businesses outside the United Kingdom?

We work across London, Kent and Sussex in the United Kingdom, in the United States, and globally by remote support. With over 200 unique tech specialities we manage a wide variety of projects and services worldwide.

What hardware do you install?

We build on off-the-shelf hardware you own, with no vendor lock-in and no unnecessary per-device subscriptions. For networking, cameras, NAS, IoT, access control and AI detection we aim to use the Ubiquiti UniFi ecosystem exclusively, for security and reliability.

This month's featured read

Our engineers write up the work as they go — security notes, real-world builds, and installation and troubleshooting guides for issues nobody else has documented.

Featured article

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Ready to get your IT handled properly?

If you'd like to find out more, get in touch and talk it through with a senior engineer.

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