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IT PRO EXPERT

Password Unlocking

Login passwords, EFI and BIOS passwords, drive and file passwords. Unlocking PC and Mac systems, encrypted files and storage — undertaken only for corporate clients, legal teams and law enforcement.

Who we accept work from

Corporate & business

Company-owned machines, drives and business records where the organisation owns the data.

Police & law enforcement

Formal requests from investigating officers and forensic units.

Courts & legal proceedings

Material held in evidence for civil or criminal cases, including expert witness instruction.

Solicitors & legal teams

Authorised recovery on behalf of a client, with the legal basis documented before work begins.

Password decryption

Where a business or legal case is locked out of a computer, PC or Mac, by a boot password (EFI, BIOS or CMOS), or by encrypted files (PDF, Excel, ZIP) or devices (hard drive), we may be able to recover access.

Success rate is about 70%, and a lot depends on the age of the device and the length of code used. Many devices can be unlocked within a few days, but extremely complex codes can take many weeks or months to decrypt. Not all files and devices can be decoded — please enquire for details.

We use a range of techniques: hardware interfacing directly to the microchip, custom electronics designed to break codes, dedicated encryption-breaking systems using parallel computer arrays that decode millions of possibilities per second, and other unique techniques depending on the circumstances.

How a case runs

  1. Authority

    We confirm ownership or the legal basis for access — company instruction, force reference, court order or instructing solicitor — before anything is booked in.

  2. Assessment

    The device, file type and encryption strength are assessed against current methods, and a realistic timescale and cost are given. If it cannot be decoded, we say so at this stage.

  3. Recovery

    Decryption is carried out and access, or the recovered data, is returned to the instructing party.

Approximate cost for the most common services

BIOS reprogram

8-pin standard, for system data recovery — £250

BIOS de-solder

Off board and replace, 8 to 16 pin — £350

Encrypted file

Low to medium strength password — £795

Complex passwords

Highest encryption levels, weeks or months — from £2,000

Password recovery — what we handle

Boot & firmware

  • iMac EFI password
  • MacBook EFI password
  • PC BIOS CMOS password
  • Laptop password
  • EEPROM password

Drives & storage

  • Hard drive password
  • SSD password
  • Western Digital My Passport password
  • USB flash drive password

Encrypted volumes

  • LUKS disk image password
  • McAfee Drive Encryption password
  • PGP Desktop password
  • TrueCrypt (memory snapshot) password
  • VeraCrypt (memory snapshot) password

Documents & archives

  • Acrobat PDF password
  • PDF passwords
  • MS Word password
  • MS Excel password
  • MS PowerPoint password
  • MS OneNote password
  • RAR password
  • WinZip .zip password

Password managers

  • 1Password vault password
  • KeePass password
  • LastPass password

Databases & business applications

  • MS Access password
  • MS SQL password
  • Paradox database password
  • ACT! by Sage password
  • QuickBooks password
  • Quicken password
  • MS Money password

Mail

  • MS Outlook password
  • MS Mail password

Systems, accounts & networks

  • Windows password
  • macOS user password
  • Android password
  • iPhone password
  • Remote Desktop password
  • Wi-Fi password
  • Many more…

Password decryption services

Sales lines are open 9:30 to 5:30 and critical support is available 24/7. Contact us for any service not listed on this page.

Get in touch