IT Services
IT support services
We offer IT support for a wide variety of businesses — specialist computer support that takes care of all your technical services, from server support to end-user management.
Full stack IT support company. MSP managed IT service provider.
Support sized to the business, not the other way round
- Managed IT services for small businesses
- Managed IT systems for SME to large corporate
- Managed remote / home workers / VPN
- Assisted IT support and training
- Managed infrastructure and networking
- Office 365 specialists and migration services
Four things that make the contract easy to live with
Month to month
Simple month to month affordable contracts.
On-site and remote
On-site and remote support services, wherever the problem is.
MSP or break-fix
Fully managed service, or break-fix support when you'd rather pay per incident.
Alongside your IT team
We even work with existing IT teams to add extra support.
Everything we support, in one place
Nine categories, one hundred services. Search the list below if you're looking for something specific — and if it isn't here, ask anyway.
IT support services 10
- Help desk support
- Onsite support
- Remote support
- Technical support
- Break-fix support
- Predictive maintenance
- Proactive support
- End-user support
- IT asset management
- IT support consulting
Managed IT services 10
- Managed infrastructure services
- Managed cloud services
- Managed security services
- Managed networking services
- Managed application services
- Managed workplace services
- Managed IT outsourcing
- RMM (remote monitoring and management)
- IT service desk
- Managed IT consulting
IT consulting services 10
- IT strategy planning
- IT needs assessment
- IT solution design
- IT implementation
- IT training
- IT project management
- IT vendor management
- IT procurement
- IT risk management
- IT financial management
Data storage services 12
- Data centre design and implementation
- Data storage solutions
- Data backup and recovery
- Data archiving
- Data migration
- Data governance
- Data security
- Data analytics
- Data visualisation
- Data management consulting
- Migration to the Office 365 platform
- Data recovery specialists
Infrastructure management 10
- Server administration
- Storage administration
- Network administration
- Database administration
- Operating system administration
- Application administration
- System monitoring and performance optimisation
- Incident management
- Patch management
- IT infrastructure consulting
Networking services 11
- Network design and installation
- Network configuration and management
- Network performance monitoring
- Network troubleshooting
- Network security
- Wireless networking
- WAN optimisation
- SD-WAN and VPN
- Cloud networking
- Network consulting
- Network cabling and points
Cybersecurity services 12
- Vulnerability assessment and penetration testing (VAPT)
- Identity and access management (IAM)
- Data loss prevention (DLP)
- Endpoint security and anti-virus
- Firewalls and intrusion detection systems (IDS)
- Incident response
- Security awareness training
- Risk management
- Compliance
- Cybersecurity consulting
- Ransomware protection and rescue
- Firewall setup and monitoring
Cloud computing services 12
- Infrastructure as a service (IaaS)
- Platform as a service (PaaS)
- Software as a service (SaaS)
- Cloud storage
- Backup and disaster recovery
- Cloud security
- Cloud governance and compliance
- Cloud migration
- Cloud cost optimisation
- Cloud management and monitoring
- DNS servers and management
- Hosted cloud server management
Additional services 13
- Fibre installations
- Starlink satellite internet (SpaceX)
- Point to point wireless up to 60 miles
- VoIP telephone service
- Managed website hosting
- SEO web services
- Domain monitoring and management
- Expert witness legal reports
- CCTV IP installations and maintenance
- Smart IoT development and install
- Ubiquiti UniFi installations
- QNAP NAS storage solutions
- CRM software solutions
No service matches that search. Tell us what you need — we cover work that isn't listed here too.
Managed IT for small businesses, answered
Here are the top five frequently asked questions about managed IT services for small businesses.
What are the most common IT support issues?
The most common IT support issues vary depending on the type of business and the size of the company. However, some of the most common issues include:
- Hardware problems — computers, laptops, printers and other hardware devices.
- Software problems — operating systems, applications and software updates.
- Network problems — internet connectivity, Wi-Fi and network security.
- Data loss — data corruption, accidental deletion and ransomware.
- Password resets — forgotten passwords, or resetting passwords for employees.
How can I find a good IT support provider?
There are a few things to look for when choosing an IT support provider:
- Experience — make sure the provider has experience supporting businesses in your industry.
- Reputation — check the provider's reputation online and talk to other businesses that have used their services.
- Pricing — get quotes from multiple providers to compare pricing.
- Customer service — make sure the provider has good customer service and is responsive to your needs.
What is the difference between managed IT services and break-fix support?
Managed IT services provide comprehensive IT support for businesses, including proactive monitoring, maintenance and troubleshooting. Break-fix IT support is reactive and only addresses IT problems as they occur.
Managed IT services are typically a better option for businesses that need to ensure their IT systems are always up and running. Break-fix IT support is a more cost-effective option for businesses that can afford to have their IT systems go down occasionally.
| Feature | Managed IT services | Break-fix support |
|---|---|---|
| Scope of support | Proactive monitoring, maintenance and troubleshooting | Reactive troubleshooting only |
| Cost | More expensive | Less expensive |
| Suitability | Businesses that need to ensure their IT systems are always up and running | Businesses that can afford to have their IT systems go down occasionally |
What are the benefits of outsourcing IT support?
There are a number of benefits to outsourcing IT support, including:
- Reduced costs — save money on salaries, benefits and training for in-house IT staff.
- Improved efficiency — free up your in-house IT staff to focus on more strategic initiatives.
- Access to expertise — gain access to expertise you may not have in-house.
- 24/7 support — critical for businesses that operate around the clock.
How can I improve my company's IT security?
There are a number of things you can do to improve your company's IT security, including:
- Implementing strong passwords and access controls.
- Keeping software up to date.
- Using firewalls and other security measures.
- Educating employees about cybersecurity risks.
- Regularly conducting security audits.
- Ask IT Pro Expert for a security review.
Ask us about anything that isn't on the list
Please feel free to contact us for any additional services not listed on this page, or if you have any queries that we can help with.
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- Critical support servicesAvailable 24/7
Tell us what your business runs on
Full stack IT support and managed services — on-site, remote, or alongside your own team.