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IT PRO EXPERT

VoIP Provider

Secure, encrypted business VoIP from £9.95 per line per month, with a free UK number and no minimum term. ISO 27001:2013 and ISO 22301:2012 certified.

Business VoIP phone plans and pricing

Choose the number of lines you need, from 1 to 100, and pick a plan. Every account includes one free UK number, and you can change your plan and add-ons later.

Basic

£9.95 per line per month

300 pooled minutes to landlines and mobiles. Suited to light call volumes.

Sign up for Basic

Standard

£13.95 per line per month

750 pooled minutes to landlines and mobiles. Suited to everyday office use.

Sign up for Standard

Unlimited

£21.95 per line per month

2,500 minutes to landlines and mobiles under a fair usage policy. Our most popular plan.

Sign up for Unlimited

Calls beyond your plan's minutes are charged at 3p to 5p per minute, with a hard cap of 5p per minute on all lines to protect you from premium-rate and high-value international calls.

Optional add-ons and one-off services

  • Call recording — every call recorded automatically, £2.95 per line per month.
  • AI voicemail transcription — transcripts emailed instantly, £2.50 per line per month.
  • Additional UK numbers — £4.95 per number per month (one number is included free).
  • Support package — priority email and phone support, £10.00 per month per business.
  • Number porting — bring your existing numbers across, £25.00 per number, one-off.
  • Assisted device setup — our team configures your VoIP devices, £49.95 one-off.

Set up your business phone lines online

Choose your plan, add your details and pay securely by card. Billing is monthly in advance and you can cancel at any time.

Sign up now

One of only a few secure encrypted VoIP phone providers in the UK — ideal for corporate, medical, legal and any privacy-related service.

Why choose our secure VoIP phone service

  • Rolling monthly plans with no minimum term.
  • Use any equipment — no hardware locks.
  • Full featured, including inbound call IVR.
  • Take calls anywhere, on any device.
  • Local 01/02, national 03 or mobile 07 number selection.
  • Migrate your existing number at any time.
  • An easy control panel that you control.

Encrypted VoIP for business and GDPR compliance

Our enterprise-grade phone systems are suitable for any business needing any number of phones. There is no minimum term and no hidden fees, and we offer one of the only encrypted VoIP phone systems for your GDPR compliance requirements. Most VoIP systems on the market are not encrypted — people assume they are, but in reality it is trivial to intercept calls and fail your compliance certification. We don't lock you into specific hardware either, and you are free to move your number at any time.

Take your calls on a desk phone, mobile phone or computer. Be available from any location with the same number, on a schedule you can easily adjust.

Business VoIP desk phone from a secure UK VoIP provider

How to sign up for business VoIP

  1. Choose your plan

    Select how many lines you need and your plan, then add any extras such as call recording, extra numbers or number porting.

  2. Add your details

    Enter your business name, address and contact details to create your account and receive invoices.

  3. Pay securely

    Pay by card through Stripe. Your card details are never stored on our servers, and your subscription is billed monthly in advance.

Sign-up and billing are handled through the ProCall365 sign-up portal. Need more than 100 lines, or a service not listed here? Contact our team.

VoIP phone services and features

IT Pro Expert provides an easy solution to your new VoIP phone service — no expensive SIP servers or locked-in contracts. Our phone service is usable on any VoIP-compatible device, including dedicated VoIP phones from Yealink, Grandstream or Cisco. It is even possible to have no specific hardware at all and simply use your mobile phone with an app, or your laptop with a headset. Our service is suitable for a small office, remote workers and any company, including large corporates.

Phones and devices

  • Use any VoIP phones, mobiles or web browsers
  • Take calls in the office or on the road
  • No hardware locks
  • HD quality calls

Call handling

  • IVR call menus
  • Time of day routing
  • Call queuing
  • Ring groups
  • Call forwarding
  • Extension dialling and transfers
  • Music on hold
  • Voicemail

Security and visibility

  • Encrypted secure calls for GDPR compliance
  • Call screening — caller ID
  • Anonymous call blocking
  • Call logs
  • Call recording (optional add-on)

Numbers and plans

  • Rolling monthly plans with no minimum term
  • Pooled-minute and unlimited calling plans
  • Nationwide number selection
  • Transfer existing BT/PSTN phone numbers
  • SIP trunks

Common questions about our business VoIP service

How much does business VoIP cost?

Plans start at £9.95 per line per month for Basic, with 300 pooled minutes. Standard is £13.95 per line per month with 750 pooled minutes, and Unlimited is £21.95 per line per month with 2,500 fair usage minutes. Every account includes one free UK number.

Is there a minimum contract?

No. VoIP plans are billed monthly in advance with no minimum term. Cancellations and downgrades take effect at the end of the current billing month.

Can I keep my existing phone number?

Yes. You can transfer existing BT/PSTN phone numbers at any time. Number porting costs £25 per number, one-off, and timescales depend on your current provider.

Do I need to buy new phones?

No. The service works with any VoIP-compatible phone, including Yealink, Grandstream and Cisco handsets, as well as a mobile app or a laptop with a headset. If you would like help, assisted device setup is available for £49.95 one-off.

What does the Unlimited plan include?

The Unlimited plan includes 2,500 minutes a month to landlines and mobiles under a fair usage policy. Calls beyond your plan's minutes are charged at 3p to 5p per minute, with a hard cap of 5p per minute on all lines.

Are your VoIP calls encrypted?

Yes. We are one of only a few secure encrypted VoIP phone providers in the UK, which supports your GDPR compliance. Most VoIP systems are not encrypted, which makes calls easy to intercept.

Your secure VoIP phone provider in the UK

Sign up online today. Sales lines are open 9:30 to 5:30 and critical support is available 24/7. Contact us for any service not listed on this page.

Choose your plan