Outlook Alias Not Working?
If you have Microsoft 365 Outlook and need to send from an ‘alias’ email address or even a secondary domain then you may need to make some adjustments!
There is a wealth of incorrect information online about how to do this and we aimed to write an article about this but during research we discovered a page that explains it all correctly.
If you visit : https://www.alitajran.com/send-from-alias/
They have a great page with everything you need to know and below is an excerpt from this outlook alias issue:
Turn on send from alias in Exchange admin center
To enable send from alias address in Exchange admin center, follow these steps:
- Sign in to Exchange admin center.
- Click on Settings > Mail flow.
- Check Turn on sending from aliases.
- Click on Save.
Send from Alias in Outlook
To send from alias address in Outlook, go through the below steps.
- Start Outlook application.
- Click on New Email.
- Click on Options > From.
This will show the From field in Outlook.
- Click on From > Other Email Address….
- Fill in the Alias address.
- Click OK.
- The From field will change to the alias address.
- Write a subject, message and send the email.
- The email arrives and shows that the alias vacation@exoip.com sent the email.
In our example, the primary email is Jack.Taylor@exoip.com, and the mail is sent from the alias vacation@exoip.com.
- Clicking on the reply button shows the alias address vacation@exoip.com.
Send from Alias in Outlook on the web
To send from alias in Outlook on the web, go through the below steps.
- Sign in to Outlook on the web.
- Click on New message > … > Show From.
This will show the From field in Outlook web.
- Click on From > Other Email Address…
- Fill in the Alias address.
- Write a subject, message and send the email.
- The email arrives and shows that the alias vacation@exoip.com sent the email.
In our example, the primary email is Jack.Taylor@exoip.com, and the mail is sent from the alias vacation@exoip.com.
- Clicking on the reply button shows the alias address vacation@exoip.com.
Send from Alias in Outlook mobile app
To send from alias address in Outlook mobile app, go through the steps in the article Send as Alias from Microsoft Outlook mobile app (iOS and Android).
